How Orders Work

Gather & Set is a curated store built around thoughtful goods for better spaces, better hosting, and better everyday rituals.

We partner with independent brands and makers to bring together products we believe fit the Gather & Set point of view.

Curated by Gather & Set

Every product on the site is selected to fit our standards for design, usefulness, quality, and feel.

Some items are stocked or handled directly by Gather & Set, while others are fulfilled by the brand that makes or supplies the product.

Shipped by Brand Partners

Many items on Gather & Set ship directly from our brand partners.

This means your order may arrive in packaging from the brand, maker, or supplier that fulfilled the item.

Multi-Brand Orders

If your order includes items from multiple brands, your order may ship in multiple packages.

You may receive separate tracking numbers, and packages may arrive on different days.

Returns and Support

Even when an item ships from a brand partner, Gather & Set remains your main point of contact.

If you have a question about an order, return, damaged item, or delivery issue, contact us at [support email] and we’ll help guide the process.

Product Availability

Because we work with independent brands, product availability may change.

If an item becomes unavailable after you place your order, we’ll contact you with next steps, which may include a refund, replacement, or alternative option when available.

Questions

For order questions, contact us at:

[support email]